Making informed decisions

Julie,

Thank you for taking the time to contact us. Rite Aid's Coupon Policy is asfollows; Coupons, and their face value, cannot be exchanged for cash.Front-end competitor coupons will not be honored at Rite Aid. Coupons are tohave a valid expiration date, those that are expired or ineligible will be returned to the customer.

Rite Aid will accept internet coupons up to the equivalent value of $5.00off. No more than one internet coupon permitted per sale transaction.Internet coupons must have a valid barcode that scans successfully into theregister; manual entry is not permitted.

Only one manufacturer's coupon is accepted for each product, unless coupledwith a manufacturer's or valuable coupon found in a Rite Aid circular. Coupons may not be reproduced, photocopied, trimmed or altered in any way bythe customer or Rite Aid associate.

Carrie
Customer Support

Below are general guidelines regarding Walgreens Coupon policy. I have also sent an email to Corporate their coupon policy on 04/09.

Coupon FAQ's

Use the information below to ensure that your store is following the
appropriate policy when accepting both Walgreens and manufacturer
coupons.

Can a customer use both a Manufacturer's coupon and Walgreens coupon
for the same item in a purchase?

One Walgreen and one manufacturer coupon can be used for the same
item, unless either coupon prohibits such use.
Walgreens Roto Ad Coupons, Instant Value Coupons (IVC), and a
manufacturer's coupon can be used towards the purchase of any one item.
"One coupon per purchase" means one coupon must be tendered for each
PIECE sold.

What happens if the Manufacturer coupon's value is more than the retail
value?
Walgreens does not provide cash back if a coupon is presented for more
than the purchase value of the item (e.g., the customer is using the coupon

to purchase a clearance item).
If the retail of the item is less than the face value of the coupon:
the coupon value shall be the retail value if the state requires taxes to
be
paid on that item,
the coupon value shall be the retail value plus taxes if the state does not

require taxes to be paid on the item.

Can a customer use a coupon after a sale has been made?
All valid coupons must be presented to the cashier at the time of sale
only!

If there is no quantity limit on a Walgreens coupon can a manager impose
his/her own limit?
Yes, managers have the right to limit the quantities of all advertised
items.

Does Walgreens price match or accept coupons from other retailers?
Walgreens does not price match with other retailer.
Walgreens does not accept coupons from other retailers or coupons for
products not carried in our stores.
Walgreens does not accept expired coupons.

A customer purchased an item using a manufacturer's coupon and wants
to return it. At what price do we return the item?
If an item purchased with a manufacturer's coupon is returned, the
customer will get the retail price of the item. If the customer purchased
an
item with a Walgreens coupon, the customer receives the price paid.
Example 1: If the retail price for an item is $1.49 and the manufacturers
coupon was 25¢ off, the refund amount would be $1.49 plus tax.

Example 2: If the retail price for an item is $1.49 and the Walgreens
coupon
was 25¢ off, the refund amount would be $1.24 plus tax.

Stores are not required to keep Roto ad coupons. What about Instant Value
Coupons?
For Instant Value Coupons, stores receive credit from the manufacturer
ONLY if the coupon is scanned. Once an IVC coupon has been scanned
and the transaction is finished, you can discard the coupon.

A customer had a coupon with no limit on it and is trying to buy an item
that is "buy one get one free," how many times are we allowed to scan a
coupon for this purchase?
Only one coupon can be used when a customer is purchasing a Buy 1 Get
1 free item, because the customer is only purchasing one item.

Dear Julie Ewing,

Thank you for contacting CVS/pharmacy ExtraCare regarding the use of Extra Buck coupons and offers at the register.

Our registers are set to allow 1 CVS coupon and 1 manufacturer coupon per item. CVS Extra Buck coupons are earned when you make a qualifying purchase. These print out instantly at the register upon reaching the threshold for the offer. Free coupons or “offers at the register” are unearned and issued to you as a valued member of the CVS/pharmacy ExtraCare program. These coupons take the form of “open ended” coupons such as $3 off $15 or a certain dollar amount off a specific item. In any given transaction our registers will allow only one “open ended” coupon per transaction and more than one Extra Buck coupon provided the purchase threshold has been met for each offer amount on a per-transaction basis.

If we can be of further assistance please do not hesitate to contact us either by e-mail or by calling 1-800-746-7287.

Thank you for taking the time to contact us.

Sincerely,
Kimberly
CVS/pharmacy
ExtraCare

Below is a copy of an email which was sent to another couponer.

Dear ....

Thank you for taking the time to contact CVS/pharmacy with your inquiry regarding CVS/pharmacy coupon policies and proceedures. I hope that the following information will help to clarify things for your group.

We value our savvy coupon shoppers at CVS/pharmacy. As of June 2007 however, we are no longer accepting expired coupons.

Like many companies, we cheerfully reset expired coupons for many years to accommodate our wonderful customers. The recent change in proceedure can only be attributed to loss prevention.

CVS/pharmacy will accept coupons printed from the Internet.

They must have a legible barcode that scans at the register.

If the coupon does not scan at the register, the cashier should politely inform you that we are unable to accept your coupon. We do not allow manual overrides at the register for coupons printed from the Internet.

Our registers are set to allow 1 CVS coupon and 1 manufacturer coupon per item. However, the staff should be allowing customers to use Extra Bucks in combination with other CVS coupons since these are coupons you have “earned.”

In addition, similarly they should be allowing the use of “offer at the register” coupons which would be an open offer of $3 off of $15 or a certain dollar amount off of a specific item.

Since our registers are programmed to only accept 2 coupons (1 CVS, 1 manufacturer) per item if the number of coupons exceed the items purchased a member of management will need to assist the cashier in processing the coupons.

I apologize in advance for any inconvenience.

But once again, I thank you for contacting us. If you have any further questions, please don't hesitate to contact us again.
Sincerely,
...

Dear Ms. Ewing,

Thank you for emailing ShopRite. We appreciate the opportunity to respond.

We spoke with all three stores that you were requesting the coupon policies from. Both the ShopRite of Middletown and Montague have the same policy were they double everyday unless the coupon states do not double. They double coupons up to $.99. Anything beyond that value will be face value and does not double. The store also permits four coupons per the same item. For example, if you have five coupons for Turkey Hill Iced Tea and want to purchase six containers, the store will allow four coupons to be used and you pay full value for the fifth container.
As for the ShopRite of Stroudsburg, they have a different coupon policy. You must spend a minimum $10.00 in order to be allowed to have your coupons doubled. They double coupons up to $.99 everyday and face value beyond that. The store does not permit four coupons per the same item, they allow only three. Same situation as before with the Turkey Hill, you would be allowed to use three of the coupons and double them but pay face value for the other two containers.
We hope that this was helpful for you explaining our coupon policy.
If we can be of any assistance in the future, please let us know.

Sincerely,

Alaina A.

Customer Care Representative

Dear Julie Ewing,

If you have any questions about a specific coupon or experience using a coupon at Target, we want to help! Please give our Guest Relations team a call at (800) 440-0680. We'll do the best we can to help you as quickly as possible. For your call, please provide a team member with the following reference number: 1-382079314.

In the meantime, I'd like to share with you some information about our coupon policy. When accepting coupons, we use the following guidelines:

- We accept two kinds of coupons: Target-issued and manufacturer-issued.
- We'll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
- We can't give cash back if the face value of a coupon is greater than the purchase value of the item; in this case, we're able to adjust the value of the coupon to equal the price of the item.
- We can't accept coupons from other retailers, or coupons for products not carried in our stores.-
All valid coupons should be presented to the cashier while you're checking out.

Thanks for writing. Give us a call if there's anything else we can do to help.

Sincerely,

Daniel
Target Guest Relations
http://www.target.com/
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